1
Charles George Johnson, Bernard S L Renger: System and method for monitoring information flow and performing data collection. AT&T, October 12, 1999: US05964839 (250 worldwide citation)

A system and method for the monitoring and collection of all inbound/outbound information activity and communications activity at a particular user location, for example, a household equipped with a variety of devices having communication capabilities. The real-time interaction between a user and an ...


2
Charles George Johnson, Ramnath A Lakshmi Ratan, Steven G Lanning, Bernard S L Renger: System and method for monitoring information flow and performing data collection. AT&T, March 2, 1999: US05878384 (114 worldwide citation)

An information monitoring system for the collection of all real-time information activity between a user and a variety of information services. The real-time interaction between a user using a communication device to interface with an information service is monitored to collect certain predetermined ...