1
Thomas Lyerly, Nick McLean, Shimon Keren: System and method for facilitating triggers and workflows in workforce optimization. Verint Americas, McKeon Meunier Carlin & Curfman, February 7, 2012: US08112306 (11 worldwide citation)

The systems and methods described herein provide a notification engine that facilitates integration of solutions for performing workforce management, quality monitoring, e-learning, performance management, and analytics functionality. The notification engine facilitates combining quality monitoring/ ...


2
Thomas Lyerly, Nick McLean, Shimon Keren: System and method for facilitating triggers and workflows in workforce optimization. Thomas Kayden Horstemeyer & Risley, August 23, 2007: US20070198329-A1

The systems and methods described herein provide a notification engine that facilitates integration of solutions for performing workforce management, quality monitoring, e-learning, performance management, and analytics functionality. The notification engine facilitates combining quality monitoring/ ...


3
Thomas Lyerly, Nick McLean, Shimon Keren: System and method for facilitating triggers and workflows in workforce optimization. Thomas Kayden Horstemeyer & Risley, August 23, 2007: US20070198325-A1

The systems and methods described herein provide a notification engine that facilitates integration of solutions for performing workforce management, quality monitoring, e-learning, performance management, and analytics functionality. The notification engine facilitates combining quality monitoring/ ...



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