1
Michael Wayne Brown, Joseph Herbert McIntyre, Michael A Paolini, James Mark Weaver, Scott Lee Winters: Controlling advertising output during hold periods. International Business Machines Corporation, John R Biggers, Mark S Walker, Biggers & Ohanian PLLC, January 27, 2004: US06683941 (58 worldwide citation)

A method, system, and program for controlling advertising output during hold periods are provided. A context for a call on hold is detected. An advertisement is selected for output during a hold space a hold period of the call according to the context. Output of the advertisement during the hold spa ...


2
Michael Wayne Brown, Joseph Herbert McIntyre, Michael A Paolini, James Mark Weaver, Scott Lee Winters: Controlling advertising output during hold periods. International Business Machines Corporation, Biggers & Ohanian PLLC, June 19, 2003: US20030112927-A1

A method, system, and program for controlling advertising output during hold periods are provided. A context for a call on hold is detected. An advertisement is selected for output during a hold space a hold period of the call according to the context. Output of the advertisement during the hold spa ...