1
Patrick R Murphy, Thomas K Roslak: Method for self service checkout. Symbol Technologies, March 12, 2002: US06354496 (25 worldwide citation)

A computer-assisted shopping system includes a self-service scanning station, a multiplexing tendering station, and associated methods of serving customers at a retail establishment. One of the methods of customer service of the present invention allows a shopping establishment to offer a self-scann ...


2
Fabien G Hertschuh, Benoit St Pierre, James L Ford, Sean P Cier, Samuel P Hall VI, Peter C Wong: Assisted shopping. Amazon Technologies, Thomas Horstemeyer, January 14, 2014: US08630851 (18 worldwide citation)

Disclosed are various embodiments for facilitating an assisted shopping experience. A speech input can be captured and transcribed. The transcribed speech input can be transmitted to a customer service agent in a data session that is contemporaneous with a voice session. The customer service agent c ...


3
Fabien G Hertschuh, Benoit St Pierre, James L Ford, Sean P Cier, Samuel P Hall VI, Peter C Wong: Assisted shopping. Amazon Technologies, Thomas Horstemeyer, September 30, 2014: US08849791 (10 worldwide citation)

Disclosed are various embodiments for facilitating an assisted shopping experience. A speech input can be captured and transcribed. The transcribed speech input can be transmitted to a customer service agent in a data session that is contemporaneous with a voice session. The customer service agent c ...


4
Thomas Birmingham, Cyrus Dadgar: Computer supported retail shopping systems and methods. The Container Store, Thompson & Knight, James J Murphy, March 23, 2010: US07681790 (4 worldwide citation)

A computer assisted shopping system includes a hand-held scanner for customer scanning of information associated with a product in a retailing facility and a networked system. The networked system stores customer delivery preference information and downloads information from the hand-held scanner, a ...


5
Fabien G Hertschuh, Benoit St Pierre, James L Ford, Sean P Cier, Samuel P Hall, Peter C Wong: Assisted shopping server. Amazon Technologies, Thomas Horstemeyer, March 10, 2015: US08977554 (2 worldwide citation)

Disclosed are various embodiments for facilitating an assisted shopping experience. A speech input can be captured and transcribed. The transcribed speech input can be transmitted to a customer service agent in a data session that is contemporaneous with a voice session. The customer service agent c ...


6
Madhavan Kandhadai Vasantham, Sreekanth Sreedhararaj: Shard determination logic for scalable order and inventory management architecture with a sharded transactional database. Wal Mart Stores, Bryan Cave, May 23, 2017: US09659079 (2 worldwide citation)

A store computer system is provided. The computer system includes a sharded store transactional database such as an order or inventory database. The database may include a first database shard which stores a first group of order or inventory data and a second database shard which stores a second gro ...


7
Robert K Spitz, Sergey Sundukovskiy, Delfino Galindo Jr, Todd Downing, Christian Briggs: Peer-assisted shopping. Cinsay, March 28, 2017: US09607330

According to an embodiment of the disclosure, a method for peer-assisted shopping, the method includes initiating, on a first endpoint corresponding to a first user, a display of media content. The method also includes initiating, on the first endpoint, an interactive feature configured to allow the ...


8
Wendell D Brown: Method and apparatus for content presentation in association with a communication connection. Wendell D Brown, Park Vaughan Fleming & Dowler, December 5, 2017: US09838541

A method and apparatus are provided for presenting content to a caller and/or a called party in association with a telephone call or other communication connection. Content may be presented pre-ring (before the called party's telephone rings), in-call, and/or post-call, and may be related to a party ...


9
Michael Donovan McCarthy: In store voice picking system. Intelligrated Headquarters, Alston & Bird, March 27, 2018: US09928531

Systems, methods, devices, and non-transitory processor readable media of the various embodiments enable in store voice picking systems. In various embodiments, an end-to-end voice ordering and fulfillment system for a retail store may enable a customer to place an order over the phone, a personal s ...


10
Wendell D Brown: Method and apparatus for content presentation in association with a telephone call. Wendell D Brown, Park Vaughan Fleming & Dowler, February 21, 2017: US09578474

A method and apparatus are provided for presenting content to a caller and/or a called party in association with a telephone call or other communication connection. Content may be presented pre-ring (before the called party's telephone rings), in-call, and/or post-call. Content presented to a party ...