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Thomas Howard Bateman, Bruce Edward Kierstead, William Alexander Noble, Timothy Lee Curry, John Alan Lockett, Laurie Edward Mersereau, Robert James Ouellette: System for coordinating communications via customer contact channel changing system using call centre for setting up the call between customer and an available help agent. The New Brunswick Telephone Company, Burns Doane Swecker & Mathis, March 16, 1999: US05884032 (749 worldwide citation)

This invention (The Customer Contact Channel Changer) enables the integration of different Customer Contact Channels such as live call center ACD (Automatic Call Distribution) agents, ADSI (Analog Display Services Interface) enhanced IVR (Interactive Voice Response) systems and WWW (World Wide Web) ...


2
William Alexander: Composition and method of controlling lost circulation from wellbores. American Colloid Company, Mason Kolehmainen Rathburn & Wyss, June 6, 1989: US04836940 (156 worldwide citation)

A method and composition for controlling the lost circulation of drilling mud in a wellbore during a drilling operation comprising the introduction of a pelletized composition, comprising a water-insoluble, water-absorbent polymer and bentonite, in a weight ratio of water-absorbent polymer to benton ...


3
Alexander James Bridges, William Alexander Denny, David Fry, Alan Kraker, Robert Frederick Meyer, Gordon William Rewcastle, Andrew Mark Thompson: Bicyclic compounds capable of inhibiting tyrosine kinases of the epidermal growth factor receptor family. Warner Lambert Company, Francis J Tinney, August 5, 1997: US05654307 (131 worldwide citation)

Novel 4-substituted amino pyrido pyrimidine and 4-substituted amino pyrido pyrimidine inhibitors of epidermal growth factor receptor family of tyrosine kinase are described, as well as pharmaceutical compositions of the same, which are useful in treating proliferative diseases such as cancer, synovi ...


4
Thomas Howard Bateman, Bruce Edward Kierstead, William Alexander Noble, Timothy Lee Curry, John Alan Lockett, Laurie Edward Mersereau, Robert James Ouellette: Method and system for coordinating data and voice communications via customer contract channel changing system using voice over IP. Burns Doane Swecker & Mathis L, October 30, 2001: US06311231 (108 worldwide citation)

This invention (The Customer Contact Channel Changer) enables the integration of different Customer Contact Channels such as live call centre ACD (Automatic Call Distribution) agents, ADSI (Analog Display Services Interface) enhanced IVR (Interactive Voice Response) systems and WWW (World Wide Web) ...


5
Nell John Hursey, William Alexander McEwan: Malware scanning of compressed computer files. McAfee, Zilka Kotab PC, Christopher J Hamaty, September 12, 2006: US07107617 (101 worldwide citation)

A malware scanner (8) operates to scan compressed computer files (16) by compressing the malware signatures (17) using the same compression algorithm as used for the compressed computer file and then comparing the compressed malware signatures (18) with the compressed computer file directly.


6
Neil John Hursey, William Alexander McEwan: Updating malware definition data for mobile data processing devices. McAfee, Zilka Kotab PC, Christopher J Hamaty, April 24, 2007: US07210168 (98 worldwide citation)

The malware definition data of mobile data processing devices is updated via a data channel associated with a wireless telephony link to that mobile data processing device. The data channel may be the same channel wed for SMS messaging and the transfer of control information. The mobile data process ...


7
William Alexander, Mark Anderson, Barbara R Regan: Surface treated absorbent polymers. American Colloid Company, Mason Kolehmainen Rathburn & Wyss, April 25, 1989: US04824901 (72 worldwide citation)

Surface treating water-absorbent resins with a polyquaternary amine substantially increases both the rate of water absorption and the quantity of water absorbed and retained by the resin. In addition to improved water absorbing properties, the surface-treated resins maintain the necessary "dry feel" ...


8
William Alexander, Mark Anderson, Barbara R Regan: Process for preparing water-absorbing resins. American Colloid Company, Marshall O Toole Gerstein Murray & Bicknell, January 15, 1991: US04985518 (67 worldwide citation)

A method of preparing a solid water absorbing resin including mixing a monomer solution of (A) acrylic acid neutralized 70-100 mole percent; and (B) a water-miscible to water-soluble polyvinyl monomer in a combined concentration of at least 30 wt. %; with water to form a mixed monomer solution, and ...


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Alexander James Bridges, William Alexander Denny, David Fry, Alan Kraker, Robert Frederick Meyer, Gordon William Rewcastle, Andrew Mark Thompson: Substituted pyrido[3,2-d]pyrimidines capable of inhibiting tyrosine kinases of the epidermal growth factor receptor family. Warner Lambert Company, Francis J Tinney, July 4, 2000: US06084095 (61 worldwide citation)

Novel 4-substituted amino pyrido [3,2-d]pyrimidine inhibitors of epidermal growth factor receptor family of tyrosine kinases are described, as well as pharmaceutical compositions of the same, which are useful in treating proliferative diseases such as cancer, synovial pannus invasion in arthritis, p ...



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