1
Alasdhair Campbell, Stephen A Michael: Customer communication service system. Aastra Intecom, September 12, 2006: US07106850 (107 worldwide citation)

A system and method is disclosed for servicing multi media customer communications to geographically distributed agents from multiple call center sites via the telephone network and a global data communications network. The system provides separate interface ports to the telephone network and a glob ...


2
Alasdhair Campbell, Stephen A Michael: Customer communication service system. Aastra Intecom, Groover & Associates, September 23, 2008: US07428303 (35 worldwide citation)

A system and method is disclosed for servicing multi media customer communications to geographically distributed agents from multiple call center sites via the telephone network and a global data communications network. The system provides separate interface ports to the telephone network and a glob ...


3
Stephen A Michael: Easy reel device. March 3, 1998: US05722613 (5 worldwide citation)

A easy reel device including a spool. The spool has a pair of spool rims with a cylindrical member for allowing material to be wrapped therearound when positioned between the pair of spool rims. Each spool rim has an interior side with a channel. An axle is positioned through the cylindrical member. ...


4
Alasdhair Campbell, Stephen A Michael: Customer communication service system. Taylor Russell & Russell PC, September 27, 2001: US20010024497-A1

A system and method is disclosed for servicing multi media customer communications to geographically distributed agents from multiple call center sites via the telephone network and a global data communications network. The system provides separate interface ports to the telephone network and a glob ...


5
Alasdhair Campbell, Stephen A Michael: Customer communication service system. Aastra Intecom, Hitt Gaines PC, July 27, 2006: US20060165066-A1

A system and method is disclosed for servicing multi media customer communications to geographically distributed agents from multiple call center sites via the telephone network and a global data communications network. The system provides separate interface ports to the telephone network and a glob ...