1
Mark Jeffrey Foladare, Shelley B Goldman, Dominick Gorini, David Phillip Silverman, Shaoqing Wang, Robert S Westrich: Credit card spending authorization control system. AT&T, June 22, 1999: US05914472 (545 worldwide citation)

A system and method for allowing a parent to control the use of an ancillary credit or debit transaction card which is issued to a child. A central computer communicates with an issuer computer having a data base containing account information and spending limits for the transaction card and the par ...


2
Mark Jeffrey Foladare, Shelley B Goldman, David Phillip Silverman, Roy Philip Weber, Robert S Westrich: Intelligent pager for remotely managing E-Mail messages. AT&T, Jose R de la Rosa, November 2, 1999: US05978837 (235 worldwide citation)

An intelligent pager remotely manages an E-Mail server that receives E-Mail messages transmitted over an E-Mail network. Useful E-Mail messages can be identified by the pager and separated from the junk mail. The pager remotely controls the server to forward messages as directed by the recipient. Th ...


3
Mark Jeffrey Foladare, Shelley B Goldman, David Phillip Silverman, Shaoqing Q Wang, Roy Philip Weber, Robert S Westrich: Virtual call center. AT&T, Stephen M Gurey, William Ryan, April 11, 2000: US06049602 (212 worldwide citation)

Call center functions are provided to a plurality of remotely located customer service representatives (CSRs) via a data network, such as the Internet. Each CSR station includes a telephone and a computer. Separate log-in procedures for the computer and the telephone improve system security. Incomin ...


4
Mark Jeffrey Foladare, Shelley B Goldman, David Phillip Silverman, Robert S Westrich: System and method for establishing internet communications links. AT&T, May 25, 1999: US05907547 (209 worldwide citation)

A technique is provided for establishing data communications links and associated telephone calls between customers and customer service representatives. Customers access the Internet from clients. A merchant provides an on-line catalog using a Web server. When the customer requests that a customer ...


5
Mark Jeffrey Foladare, Shelley B Goldman, Kin K Leung, Yzhak Ronen, Gabriel Gary Schlanger, David Phillip Silverman: Traffic information estimation and reporting system. AT&T, March 24, 1998: US05732383 (187 worldwide citation)

An estimation of traffic conditions on roads located in the radio coverage areas of a wireless communications network is provided based on an analysis of real-time and past wireless traffic data carried on the wireless communications network. Data analyzed may include, for example, actual (current) ...


6
Jon Louis Bentley, Mark Jeffrey Foladare, Shelley B Goldman, Norman Loren Schryer, David Phillip Silverman, Roy Philip Weber: System and method for controlling and monitoring communication between customers and customer service representatives. AT&T, Lucent Technologies, June 22, 1999: US05914951 (180 worldwide citation)

The system of the present invention allows a customer to access a company computer system via a data network and to request contact with a customer service representative. The company computer system automatically selects a customer service center and a customer service representative in accordance ...


7
Mark Jeffrey Foladare, Shelley B Goldman, David Phillip Silverman, Roy Philip Weber, Robert S Westrich: E-mail paging system. AT&T, May 18, 1999: US05905777 (175 worldwide citation)

E-Mail messages transmitted over an E-Mail network are routed to an E-Mail server servicing the recipient, where useful E-Mail messages can be identified, separated from the junk mail, and forwarded as directed by the recipient. The E-Mail server sends a summary of the E-Mail message to the recipien ...


8
Shelley B Goldman, David Phillip Silverman, Robert S Westrich: Communication system, method and device for remotely re-transmitting received electronic mail directed to a destination terminal to a new destination terminal. AT&T, December 1, 1998: US05844969 (122 worldwide citation)

A communication system for remotely re-selecting and re-transmitting received electronic mail at a destination terminal to another destination terminal using a remote communication device, e.g., a two-way pager. The system includes an electronic mail server coupled to an electronic mail network, a b ...


9
Mark Jeffrey Foladare, Shelley B Goldman, David Phillip Silverman, Roy Philip Weber: Call screening method and apparatus for use in completing telephone calls. AT&T, September 28, 1999: US05960064 (122 worldwide citation)

A system and method for providing personal communications services are disclosed. A bridging and signaling unit implements a bridge for connecting telephone calls between a caller, a called party, and an alternate destination. A caller who calls the personal telephone number associated with a called ...


10
Mark Jeffrey Foladare, Shelley B Goldman, Gary Joe Grimes, David Phillip Silverman, Roy Philip Weber: Call redirection system. AT&T, August 5, 2003: US06603973 (117 worldwide citation)

A telephone network arranged to give a telephone call placed to a called party's personal telephone number a particular call treatment that is selected as a function of the particular one of a plurality of predefined areas in which the called party is determined to be located, each of the plura ...