1
Mark Jeffrey Foladare, Shelley B Goldman, Dominick Gorini, David Phillip Silverman, Shaoqing Wang, Robert S Westrich: Credit card spending authorization control system. AT&T, June 22, 1999: US05914472 (545 worldwide citation)

A system and method for allowing a parent to control the use of an ancillary credit or debit transaction card which is issued to a child. A central computer communicates with an issuer computer having a data base containing account information and spending limits for the transaction card and the par ...


2
Mark Jeffrey Foladare, Shelley B Goldman, David Phillip Silverman, Roy Philip Weber, Robert S Westrich: Intelligent pager for remotely managing E-Mail messages. AT&T, Jose R de la Rosa, November 2, 1999: US05978837 (235 worldwide citation)

An intelligent pager remotely manages an E-Mail server that receives E-Mail messages transmitted over an E-Mail network. Useful E-Mail messages can be identified by the pager and separated from the junk mail. The pager remotely controls the server to forward messages as directed by the recipient. Th ...


3
Mark Jeffrey Foladare, Shelley B Goldman, David Phillip Silverman, Shaoqing Q Wang, Roy Philip Weber, Robert S Westrich: Virtual call center. AT&T, Stephen M Gurey, William Ryan, April 11, 2000: US06049602 (212 worldwide citation)

Call center functions are provided to a plurality of remotely located customer service representatives (CSRs) via a data network, such as the Internet. Each CSR station includes a telephone and a computer. Separate log-in procedures for the computer and the telephone improve system security. Incomin ...


4
Mark Jeffrey Foladare, Shelley B Goldman, David Phillip Silverman, Robert S Westrich: System and method for establishing internet communications links. AT&T, May 25, 1999: US05907547 (209 worldwide citation)

A technique is provided for establishing data communications links and associated telephone calls between customers and customer service representatives. Customers access the Internet from clients. A merchant provides an on-line catalog using a Web server. When the customer requests that a customer ...


5
Mark Jeffrey Foladare, Shelley B Goldman, Kin K Leung, Yzhak Ronen, Gabriel Gary Schlanger, David Phillip Silverman: Traffic information estimation and reporting system. AT&T, March 24, 1998: US05732383 (187 worldwide citation)

An estimation of traffic conditions on roads located in the radio coverage areas of a wireless communications network is provided based on an analysis of real-time and past wireless traffic data carried on the wireless communications network. Data analyzed may include, for example, actual (current) ...


6
Jon Louis Bentley, Mark Jeffrey Foladare, Shelley B Goldman, Norman Loren Schryer, David Phillip Silverman, Roy Philip Weber: System and method for controlling and monitoring communication between customers and customer service representatives. AT&T, Lucent Technologies, June 22, 1999: US05914951 (180 worldwide citation)

The system of the present invention allows a customer to access a company computer system via a data network and to request contact with a customer service representative. The company computer system automatically selects a customer service center and a customer service representative in accordance ...


7
Mark Jeffrey Foladare, Shelley B Goldman, David Phillip Silverman, Roy Philip Weber, Robert S Westrich: E-mail paging system. AT&T, May 18, 1999: US05905777 (175 worldwide citation)

E-Mail messages transmitted over an E-Mail network are routed to an E-Mail server servicing the recipient, where useful E-Mail messages can be identified, separated from the junk mail, and forwarded as directed by the recipient. The E-Mail server sends a summary of the E-Mail message to the recipien ...


8
Mark Jeffrey Foladare, Steven Howard Goldman: Internet on hold. AT&T, November 9, 1999: US05982774 (128 worldwide citation)

A user connected to the Internet (102), over his or her telephone line (105), through an Internet Access Provider (IAP) (104) can place the Internet connection on hold to take an incoming telephone call from a calling party at a telephone set (110). The user is informed of the waiting call by means ...


9
Mark Jeffrey Foladare, Shelley B Goldman, David Phillip Silverman, Roy Philip Weber: Call screening method and apparatus for use in completing telephone calls. AT&T, September 28, 1999: US05960064 (122 worldwide citation)

A system and method for providing personal communications services are disclosed. A bridging and signaling unit implements a bridge for connecting telephone calls between a caller, a called party, and an alternate destination. A caller who calls the personal telephone number associated with a called ...


10
Mark Jeffrey Foladare, Shelley B Goldman, Gary Joe Grimes, David Phillip Silverman, Roy Philip Weber: Call redirection system. AT&T, August 5, 2003: US06603973 (117 worldwide citation)

A telephone network arranged to give a telephone call placed to a called party's personal telephone number a particular call treatment that is selected as a function of the particular one of a plurality of predefined areas in which the called party is determined to be located, each of the plura ...