1
Mark Gainey, Alex Broquet, Michael Horvath: Method and apparatus for performing enterprise email management. Kana Software, Fenwick & West, September 6, 2005: US06941304 (112 worldwide citation)

The enterprise email system processes incoming email using a set of configurable rules that examine each message for a specific attribute state condition and invoke a configurable action when the attribute satisfies the condition. A number of actions may be invoked such as routing a message to a spe ...


2
Mark Gainey, Alex Broquet, Michael Horvath: Method and apparatus for performing enterprise email management. Stattler Johansen & Adeli, July 25, 2002: US20020099681-A1

An enterprise email management system is disclosed. The enterprise mail system is designed to handle large volumes of email quickly and efficiently, responding through enterprise email system users or automated means. The enterprise email system processes incoming email using a set of configurable r ...