1
Charles H Jolissaint, Elliott B Shem, Xuan McRae, Kenneth E Waln, John E Duffy: Object oriented customer information exchange system and method. Edify, Stuart P Meyer, Robert P Sabath, October 3, 1995: US05455903 (139 worldwide citation)

A computer-based information exchange system permits customers to request and receive different types of information from various sources. The operation of the system is controlled by an application created using object oriented techniques. These techniques permit simple and straightforward creation ...


2
Charles H Jolissaint, Elliott B Shem, Sunny N McRae, Kenneth E Waln, John E Duffy: Object oriented customer information exchange system and method. Edify Corporation, Fenwick & West, June 20, 2000: US06078325 (48 worldwide citation)

A computer-based information exchange system permits customers to request and receive different types of information from various sources. The operation of the system is controlled by an application created using object oriented techniques. These techniques permit simple and straightforward creation ...


3
Daniel A Harrington, Maura E Higgins, Ivan M Lee, Joseph D Remson, Kenneth E Waln: Method and apparatus for interconnecting a messaging system and a private branch exchange. Rolm Company, Michael B Einschlag, August 8, 1995: US05440616 (18 worldwide citation)

Interconnecting a messaging system (voice, facsimile, and so forth) with a PBX which provides entirely digital voice transmission and which provides high bandwidth and redundant transmission of control information between the messaging system and the PBX. The telephone system includes: (a) a telepho ...


4
Michael J Polcyn, Ellis K Cave, Kenneth E Waln, Bogdan Blaszczak: System and method for providing transcription services using a speech server in an interactive voice response system. InterVoice Partnership, Fulbright & Jaworski, August 30, 2007: US20070203708-A1

The present invention is directed to a system and method in which an interface (proxy) is positioned between a browser and a speech server such that the proxy, while transparent to both the browser and the speech server, collects and stores data, including utterances and other media obtained from a ...