1
Jonathan M Crowther, Michael P Montemurro: Multimedia queuing in a customer contact or call center. Nortel Networks, Blakely Sokoloff Taylor & Zafman, August 3, 2004: US06771765 (98 worldwide citation)

A method, apparatus, and customer contact or call server that provides a unified queuing mechanism for queuing multiple media requests. The queuing mechanism includes one or more skillsets each including an idle agent queue and a pending requests queue. Skillsets are assigned interrupt levels defini ...


2
Jonathan M Crowther: Method and apparatus for flowing conditioned air onto person. Primed Products, Connolly and Hutz, September 3, 1991: US05044364 (78 worldwide citation)

A flexible treatment cover flows conditioned air onto a person positioned under the cover to assist in maintaining proper body temperature. The treatment cover has an inflated in use position above and out of contact with such person and a deflated flat stored position. Generally, the cover comprise ...


3
Jonathan M Crowther: Pill storage and dispensing container. Connolly & Hutz, June 21, 1994: US05322166 (26 worldwide citation)

A pill storage and dispensing container has a lower storage unit with a plurality of radially arranged individual pill storage compartments. An upper storage unit positioned directly above and nestled within the lower unit also has a plurality of similarly arranged storage compartments as well as on ...