1
Blayn W Beenau, Williams J Gray, Jeffrey D Langus, David P Whittington: Servicing attributes on a mobile device. American Express Travel Related Services Company, Snell & Wilmer L, March 19, 2013: US08401539 (63 worldwide citation)

Enabling remote customer service and maintenance using a visual identifier is disclosed. In response to a user enrolling in a service capability associated with a mobile device, the process utilizes a visual identifier to associate the service capability with the customer account, the service and th ...


2
Blayn W Beenau, William J Gray, Jeffrey D Langus, David P Whittington: Servicing attributes on a mobile device. American Express Travel Related Services Company, Snell & Wilmer L, February 28, 2012: US08126449 (61 worldwide citation)

Enabling remote customer service and maintenance using a visual identifier is disclosed. In response to a user enrolling in a service capability associated with a mobile device, the process utilizes a visual identifier to associate the service capability with the customer account, the service and th ...


3
Blayn W Beenau, William J Gray, Jeffrey D Langus, David P Whittington: Servicing attributes on a mobile device. American Express Travel Related Services Company, Snell & Wilmer, May 13, 2010: US20100120408-A1

Enabling remote customer service and maintenance using a visual identifier is disclosed. In response to a user enrolling in a service capability associated with a mobile device, the process utilizes a visual identifier to associate the service capability with the customer account, the service and th ...


4
Blayn W Beenau, William J Gray, Jeffrey D Langus, David P Whittington: Dynamic account authentication using a mobile device. American Express Travel Related Services Company, Snell & Wilmer, December 31, 2009: US20090327131-A1

Providing dynamic authentication of a user requesting access to a system via a mobile device is disclosed. An account holder tailors a set of customized security challenges and responses. When a request for account authentication is received from a mobile device, the system conducts a multi-step use ...


5
Blayn W Beenau, Williams J Gray, Jeffrey D Langus, David P Whittington: Servicing attributes on a mobile device. American Express Travel Related Services Company, May 24, 2012: US20120129514-A1

Enabling remote customer service and maintenance using a visual identifier is disclosed. In response to a user enrolling in a service capability associated with a mobile device, the process utilizes a visual identifier to associate the service capability with the customer account, the service and th ...