1
Sanford J Morganstein, Bakulesh A Mehta, Herbert B Krakau, Neil F N Milsted, Mark D Klecka: Busy/no-answer call completion equipment. Dytel Corporation, Jerry W Mills, Roger N Chauza, February 28, 1989: US04809321 (214 worldwide citation)

Call completion equipment (10) is disclosed for use with a switching system (14) for assisting callers to complete telephone calls thereto. If a primary destination telephone set (16) is busy or does not answer, a message is transmitted from a message storage unit (54) to the calling party. The mess ...


2
Sanford J Morganstein, Ron H Bindl, Mark D Klecka, Herbert B Krakau, Thomas M Dawson: Automated attendant with direct inward system access. Dytel Corporation, September 4, 1990: US04955047 (187 worldwide citation)

Apparatus (24) for connecting an outside caller (10) to an extension (14) of a local exchange (16) having a direct inward system access (DISA) feature includes a processor (90) and a memory (93) coupled to the processor (90) for storing at least one predetermined security code. A dialing information ...


3
Sanford J Morganstein, Edward F Tuck, Bakulesh A Mehta, Herbert B Krakau: PBX Intercept and caller interactive attendant bypass system. Dytel Corporation, Jerry W Mills, Roger N Chauza, September 22, 1987: US04696028 (167 worldwide citation)

Disclosed is an intercept system for integrating the personalized services of switchboard attendants associated with on-premises PBX switching systems with the capabilities of the intercept system for allowing calling parties the opportunity to complete their own calls to the on-premises switching s ...


4
Bimal B De, Lawrence G Gierut, Herbert B Krakau, Kirit Naik, Eddie Tan Atichat: Automatic fault recovery system for a multiple processor telecommunications switching control. Rockwell International Corporation, V Lawrence Sewell, Howard R Greenberg, H Frederick Hamann, February 1, 1983: US04371754 (90 worldwide citation)

An automatic fault recovery system for a multiple processor control complex of a telecommunications switching system is disclosed. The fault recovery system has a hierarchical structure which deals with the occurrence of soft faults and localizes insofar as possible the effect of errors, with the go ...


5
Sanford J Morganstein, Edward F Tuck, Bakulesh A Mehta, Herbert B Krakau: Call processor for facilitating call completions. Dytel Corporation, Richards Medlock & Andrews, December 4, 1990: US04975941 (70 worldwide citation)

Disclosed is an intercept system for integrating the personalized services of switchboard attendants associated with on-premises PBX switching systems with the capabilities of the intercept system for allowing calling parties the opportunity to complete their own calls to the on-premises switching s ...


6
Sanford J Morganstein, Herbert B Krakau, Bakulesh A Mehta, Mark D Klecka, Robert Carleton: Interactive call processor to facilitate completion of queued calls. Dytel Corporation, Richards Medlock & Andrews, November 24, 1992: US05166974 (63 worldwide citation)

Call processing apparatus for queuing calling parties waiting to be connected to a service position, and for calculating queue position data or wait time data and transmitting the queue data to the calling parties. The queued calling parties can also reach alternate destinations by inputting digit i ...


7
Sanford J Morganstein, Herbert B Krakau, Mark D Klecka: Integration of voice store and forward facility. Dytel Corporation, Baker & Botts, March 24, 1992: US05099509 (63 worldwide citation)

Call completion apparatus is disclosed for enhancing the integration of voice store and forward facilities with calling parties attempting to complete telephone calls to a telephone switching system. The call completion equipment intercepts incoming calls, provides voice prompts to the calling parti ...


8
Bakulesh A Mehta, Sanford J Morganstein, Herbert B Krakau: Automated access facilities for use with key telephone systems. Dytel Corporation, Richards Harris Medlock & Andrews, July 18, 1989: US04850012 (57 worldwide citation)

A call processor (32) for intercepting incoming calls to a key telephone system (10) and returning a message to a calling party. A digital message storage unit (48) stores messages associating called parties with respective pseudo-telephone numbers so the calling party can input information identify ...


9
Sanford J Morganstein, Bakulesh A Mehta, Herbert B Krakau, Neil F N Milsted, Mark D Klecka: Busy/no-answer call completion equipment. Dytel Corporation, Baker Mills & Glast, June 19, 1990: US04935958 (53 worldwide citation)

Apparatus for recognizing a telephone call supervision signal by comparing its frequency and cadence to the frequency and cadence of a previously learned call supervision signal is provided as part of call completion equipment (10). Call progress tone detector (50) receives a call supervision signal ...


10
Sanford J Morganstein, Bakulesh A Mehta, Herbert B Krakau: Automated access facilities for use with key telephone systems. Dytel Corporation, Richards Medlock & Andrews, May 1, 1990: US04922526 (49 worldwide citation)

A call processor (32) for intercepting incoming calls to a key telephone system (10) and returning a message to a calling party. A digital message storage unit (48) stores messages associating called parties with respective pseudo-telephone numbers so the calling party can input information identify ...