1
Eric Horvitz, John S Breese, David E Heckerman, Samuel D Hobson, David O Hovel, Adrian C Klein, Jacobus A Rommelse, Gregory L Shaw: Intelligent user assistance facility. Microsoft Corporation, Peter L Michaelson, Michaelson & Wallace, February 1, 2000: US06021403 (470 worldwide citation)

An event composing and monitoring system that allows high-level events to be created from combinations of low-level events. An event specification tool, contained in the system, allows for rapidly developing a general event processor that creates high-level events from combinations of user actions. ...


2
Eric Horvitz, John S Breese, David E Heckerman, Samuel D Hobson, David O Hovel, Adrian C Klein, Jacobus A Rommelse, Gregory L Shaw: Intelligent user assistance facility. Microsoft, Law Offices of Michael Dryja, July 17, 2001: US06262730 (167 worldwide citation)

An intelligent user assistance system is disclosed. The system is constructed using a reasoning model to determine the probability of a user's intentions, goals, or informational needs in the context of a software program. This is accomplished through analysis of information about the user&apos ...


3
Eric Horvitz, John S Breese, David E Heckerman, Samuel D Hobson, David O Hovel, Adrian C Klein, Jacobus A Rommelse, Gregory L Shaw: Intelligent user assistance facility for a software program. Microsoft Corporation, Law Offices of Michael Dryja, July 10, 2001: US06260035 (115 worldwide citation)

A general event composing and monitoring system that allows high-level events to be created from combinations of low-level events. An event specification tool allows for rapid development of a general event processor that creates high-level events from combinations of user actions. The event system, ...


4
Samuel D Hobson, Eric Horvitz, David E Heckerman, John S Breese, Erich S o slashed ren Finkelstein, Gregory L Shaw, James R Flynn, Karen Jensen: On-line help method and system utilizing free text query. Microsoft Corporation, Seed and Berry, December 2, 1997: US05694559 (109 worldwide citation)

An improved free text query method and system is provided as part of an improved on-line help system. In a preferred embodiment of the present invention, the on-line help system provides a free text query system that performs partial analysis. The partial analysis performed by the preferred embodime ...


5
Eric Horvitz, John S Breese, David E Heckerman, Samuel D Hobson, David O Hovel, Adrian C Klein, Jacobus A Rommelse, Gregory L Shaw: Intelligent user assistance facility for a software program. Microsoft Corporation, Law Offices of Michael Dryja, May 15, 2001: US06233570 (106 worldwide citation)

A general event composing and monitoring system that allows high-level events to be created from combinations of low-level events. An event specification tool allows for rapid development of a general event processor that creates high-level events from combinations of user actions. The event system, ...


6
David E Heckerman, Gregory L Shaw, John S Breese: Method and system for case-based reasoning utilizing a belief network. Microsoft Corporation, Seed and Berry, February 3, 1998: US05715374 (42 worldwide citation)

An improved method and system for performing case-based reasoning is provided. A belief network is utilized by the preferred case-based reasoning system for assisting a user in problem resolution. After resolving a problem of a user, the preferred embodiment of the present invention updates the prob ...