1
Lewis M Norton, Deborah A Dahl, Marcia C Linebarger: Task oriented dialog model and manager. Unisys Corporation, Woodcock Washburn, Lise A Rode, Mark T Starr, January 21, 2003: US06510411 (127 worldwide citation)

A simplification of the process of developing call or dialog flows for use in an Interactive Voice Response system is provided. Three principal aspects of the invention include a task-oriented dialog model (or task model), development tool and a Dialog Manager. The task model is a framework for desc ...


2
Marcia C Linebarger, Lewis M Norton, Deborah A Dahl: Robust language processor for segmenting and parsing-language containing multiple instructions. Unisys Corporation, John F O Rourke, Mark T Starr, Steven R Petersen, July 29, 1997: US05652897 (125 worldwide citation)

Apparatus and method are provided for segmenting, parsing, interpreting and formatting the content of instructions such as air traffic control instructions. Output from a speech recognizer is so processed to produce such instructions in a structured format such as for input to other software. There ...