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Diane Brown Turcan, David L Wellons: Computer telephony integration (CTI) systems and methods for enhancing school safety. AT&T Intellectual Property I, Scott P Zimmerman PLLC, April 3, 2012: US08149823 (142 worldwide citation)

Methods and systems are disclosed for enabling a dynamic computer telephony integration campus call center that leverages the assets of a school communications system including internal telecommunications networks, information systems, data networks, and applications, of public telecommunications ne ...


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David L Wellons, Diane Brown Turcan: Network-based healthcare information systems. AT&T BLS Intellectual Property, Scott P Zimmerman PLLC, Geoff Sutcliffe, Jodi Hartman, November 20, 2007: US07298836 (14 worldwide citation)

Methods and systems are disclosed for enabling a telecommunications network-based healthcare information system (NBHIS). A data connection is established with a rule-based application dataserver of a telecommunications network facility to control access, sharing, notification, security, and/or manag ...


3
David L Wellons, Diane Brown Turcan: Virtual physician office systems and methods. BellSouth Intellectual Property Corporation, Bambi Walters, Scott Zimmerman, Geoff Sutcliffe, July 24, 2007: US07248688 (12 worldwide citation)

Methods and systems are disclosed for enabling a virtual physician office (VPO) that uses a network-based physician practice application and leverages the assets of a shared, communications network of legacy systems. A data connection is established with a rule-based application dataserver of a tele ...


4
David L Wellons, Diane Brown Turcan: Methods, systems, and products for converting between legacy systems. AT&T Delaware Intellectual Property, Scott P Zimmerman PLLC, Geoff Sutcliffe, Jodi Hartman, May 20, 2008: US07376704 (11 worldwide citation)

Methods and systems are disclosed for enabling a telecommunications network-based information system (NBIS). A data connection is established with a rule-based application dataserver of a telecommunications network facility to control access, sharing, notification, security, and/or management of ele ...


5
Diane Brown Turcan, David L Wellons: Computer telephony integration (CTI) complete hospitality contact center. AT&T Delaware Intellectual Property, Scott P Zimmerman PLLC, April 8, 2008: US07356139 (6 worldwide citation)

Methods and systems are disclosed for enabling a dynamic hospitality contact center (DHCC) that leverages the assets of a hospitality center's communications systems including internal telecommunications networks, information systems, data networks, and applications, of public telecommunications net ...


6
Diane Brown Turcan, David L Wellons: Computer telephony integration (CTI) complete healthcare contact center. AT&T Intellectual Property I, August 11, 2009: US07573999 (5 worldwide citation)

Methods and systems are disclosed for enabling a dynamic healthcare contact center (DHCCC) that leverages the assets of a healthcare center's communications systems including internal telecommunications networks, information systems, data networks, and applications, of public telecommunications netw ...


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Diane Brown Turcan, David L Wellons: Computer telephony integration (CTI) complete customer contact center. AT&T Intellectual Property I, Scott P Zimmerman PLLC, November 17, 2009: US07620170 (2 worldwide citation)

Methods and systems are disclosed for enabling a dynamic contact center (DCC) that leverages the assets of a business' communications systems including internal telecommunications networks, information systems, data networks, and applications, of public telecommunications networks, of public data ne ...


9
David L Wellons, Diane Brown Turcan: Healthcare virtual private network methods and systems. AT&T Intellectual Property I, Scott P Zimmerman PLLC, October 21, 2008: US07440567 (1 worldwide citation)

Methods and systems are disclosed for enabling a healthcare virtual private network (VPN) that leverages the assets of a shared, interconnected network of legacy systems. A data connection is established with a rule-based application dataserver of a telecommunications network facility to control acc ...


10
Diane Brown Turcan, David L Wellons: Methods, systems, and products for routing communications. AT&T INTELLECTUAL PROPERTY I, Scott P Zimmerman PLLC, October 17, 2017: US09794410

Methods, systems, and products route communications according to schedules. When an incoming communication is detected, a schedule is retrieved that is associated with a recipient's address. A time associated with the communication is compared to entries in the schedule. If a match is determined, th ...