1
Boris Chidlovskii, Natalie S Glance, Antonietta Grasso: System and method for collaborative ranking of search results employing user and group profiles derived from document collection content analysis. Xerox Corporation, Jeannette M Walder, December 4, 2001: US06327590 (544 worldwide citation)

A system for ranking search results obtained from an information retrieval system includes a search pre-processor, a search engine and a search post-processor. The search preprocessor determines the context of the search query by comparing the terms in the search query with a predetermined user cont ...


2
Jean Luc Meunier, Antonietta Grasso: Method for indexing and retrieval of physical documents. Xerox Corporation, Jeannette M Walder, December 31, 2002: US06499665 (35 worldwide citation)

Physical documents may be edge marked and the edge markings used to index and retrieve them from their storage locations. A method of managing a physical document, wherein the physical document includes at least one sheet of material, includes marking an edge of the at least one sheet of material wi ...


3
Antonietta Grasso, Andre Bergholz: Method and system for expertise mapping based on user activity in recommender systems. Xerox Corporation, Jeannette Walder, July 3, 2007: US07240055 (26 worldwide citation)

The system and method analyzes activities of users in a recommender system to identify experts. Two types of experts may be identified: authoritative experts and hub experts. An authoritative expert is a user who creates items or documents in a given field that are acted upon by a large number of us ...


4
Stefania Castellani, Antonietta Grasso, Aaron N Kaplan, Frederic Roulland, Claude Roux, Tracy E Thieret, Roger Kramer, Ronald M Rockwell, Donald J Gusmano: Informing troubleshooting sessions with device data. Xerox Corporation, Fay Sharpe, February 15, 2011: US07890318 (18 worldwide citation)

A method for troubleshooting a problem with a device includes acquiring device data for the device, receiving a user's query concerning a device in a natural language, presenting possible refinements to at least a portion of the user's query for defining a problem statement, presenting candidate sol ...


5
Antonietta Grasso, Jean Luc Meunier, Christopher Thompson: Knowledge management system and method. Xerox Corporation, Jeannette M Walder, March 29, 2005: US06873430 (16 worldwide citation)

A knowledge management system according to the invention uses print cover sheets to connect users to knowledge relevant both to the user and the communities to which they belong by making use of the declaration of relevance implicit in the print process. The cover sheet becomes an input, output and ...


6
Frederic Roulland, Claude Roux, Stefania Castellani, Aaron N Kaplan, Karin Pettersson, Antonietta Grasso, Jacki O Neill: Navigation system for text. Xerox Corporation, Fay Sharpe, August 10, 2010: US07774198 (14 worldwide citation)

A computer retrieval system includes memory which stores instructions for (1) receiving a user query in a natural language, (2) identifying text strings from an associated knowledge base, each containing at least one expression (word or multi-word expression) which is matched with at least one expre ...


7
Stefania Castellani, Victor Ciriza, Antonietta Grasso, Jacki O Neill, Peter Tolmie, Francois Ragnet, Frederic Roulland: Bi-directional remote visualization for supporting collaborative machine troubleshooting. Xerox Corporation, Fay Sharpe, May 11, 2010: US07715037 (13 worldwide citation)

A communication system and apparatus for a xerographic imaging system for enhanced collaborative communication between the machine user and the remote troubleshooting advisor. The machine includes an imager for showing a selected virtual representation of the machine including an image of the machin ...


8
Antonietta Grasso, Natalie S Glance, Jean Luc Meunier: Recommender system and method. Xerox Corporation, Jeannette Walden, October 21, 2008: US07440943 (11 worldwide citation)

A system for providing item recommendations includes a memory, a device, responsive to a user request, for recording an item on a hardcopy medium, and a processor, for storing ratings of items and for generating recommendations for new items based on recommendation criteria. In response to the user ...


9
Dave Snowdon, Antonietta Grasso, James Pycock, Richard Bentley: Electronic board system. Xerox Corporation, Jeannette Walker, November 8, 2005: US06964022 (11 worldwide citation)

An electronic board system includes an electronic board having a screen for displaying information of interest to a work group or community, an input device for receiving information from users in a group or community to be displayed on the electronic board, a memory for storing information received ...


10
Frederic Roulland, Stefania Castellani, Antonietta Grasso, Caroline Brun: System and method for guiding entity-based searching. Xerox Corporation, Fay Sharpe, January 1, 2013: US08346795 (10 worldwide citation)

A system and method are provided for refining a user's query. An entity index, generated from a corpus of text documents, is provided. The entity index includes a set of entity structures, each including a plurality of terms. Each of the terms of an entity structure is a feature of the same entity. ...