1
Jacob C Albertson, Kenneth C Arnold, Steven D Goldman, Michael A Paolini, Anthony J Sessa: Informing a user of gestures made by others out of the users line of sight. International Business Machines Corporation, David A Mims Jr, Amy J Pattillo, May 25, 2010: US07725547 (124 worldwide citation)

A gesture-enabled electronic communication system informs users of gestures made by other users participating in a communication session. The system captures a three-dimensional movement of a first user from among the multiple users participating in an electronic communication session, wherein the t ...


2
Michael Wayne Brown, Joseph Herbert McIntyre, Michael A Paolini, James Mark Weaver, Scott Lee Winters: Managing caller profiles across multiple hold queues according to authenticated caller identifiers. International Business Machines Corporation, Mark S Walker, Amy J Pattillo, September 5, 2006: US07103172 (108 worldwide citation)

A method, system, and program for managing caller profiles across multiple hold queues according to authenticated caller identifiers are provided. An identity of a caller of a call received at an on hold system is authenticated. The call is then placed in a hold queue. A caller profile associated wi ...


3
Jacob C Albertson, Kenneth C Arnold, Steven D Goldman, Michael A Paolini, Anthony J Sessa: Tracking a range of body movement based on 3D captured image streams of a user. International Business Machines Corporation, David A Mims Jr, Amy J Pattillo, November 23, 2010: US07840031 (105 worldwide citation)

A computer-implemented method, system, and program product includes a movement processing system for capturing a first three-dimensional movement of a user and capturing at least another three-dimensional movement of the user, wherein the three-dimensional movement is determined using at the at leas ...


4
David Jones Craft, Srikanth Vishwanathan: Method and apparatus for obtaining the absolute path name of an open file system object from its file descriptor. International Business Machines Corporation, Matthew W Baca, Amy J Pattillo, April 19, 2011: US07930327 (105 worldwide citation)

A computer implemented method, apparatus, and computer program product for obtaining an absolute path name for an open file system object. A file descriptor for the open file system object is identified in response to a process in a first software partition opening a file system object to form the o ...


5
Michael Wayne Brown, Joseph Herbert McIntyre, Michael A Paolini, James Mark Weaver, Scott Lee Winters: Controlling hold queue position adjustment. International Business Machines Corporation, Mark S Walker, Amy J Pattillo, July 17, 2007: US07245716 (103 worldwide citation)

A method, system, and program for allowing callers to adjust in position within a hold queue are provided. An advancement token earned by a caller while waiting in a hold queue is detected. The advancement token is stored for redemption in a future call by the caller according to an authenticated id ...


6
Jacob C Albertson, Kenneth C Arnold, Steven D Goldman, Michael A Paolini, Anthony J Sessa: Controlling resource access based on user gesturing in a 3D captured image stream of the user. International Business Machines Corporation, David A Mims Jr, Amy J Pattillo, June 28, 2011: US07971156 (101 worldwide citation)

A computer-implemented method, system, and program product comprises a gesture processing system for capturing a three-dimensional movement of a user, wherein the three-dimensional movement is determined using at least one stereoscopic image device aimed at the user to identify and track at least on ...


7
Michael Wayne Brown, Joseph Herbert McIntyre, Michael A Paolini, James Mark Weaver, Scott Lee Winters: Promoting caller voice browsing in a hold queue. International Business Machines Corporation, Mark S Walker, Amy J Pattillo, July 11, 2006: US07076051 (91 worldwide citation)

A method, system, and program for promoting caller voice browsing while a caller is waiting in a hold queue are provided. At least one web page is selected for voice browsing by a particular caller waiting in a hold queue. The particular caller may be offered an incentive to voice browse the at leas ...


8
Michael Wayne Brown, Andrew Douglas Hately, Kelvin Roderick Lawrence, Michael A Paolini: Automatic window representation adjustment. International Business Machines Corporation, Marilyn S Dawkins, Amy J Pattillo, December 5, 2006: US07146573 (86 worldwide citation)

A method, system, and program for automatically adjusting window representations based on activity are provided. Current activity of a window element displayed within a graphical interface is detected. A representation of the window element is automatically adjusted within the display area to reflec ...


9
Jacob C Albertson, Kenneth C Arnold, Steven D Goldman, Michael A Paolini, Anthony J Sessa: Warning a vehicle operator of unsafe operation behavior based on a 3D captured image stream. International Business Machines Corporation, David A Mims Jr, Amy J Pattillo, September 7, 2010: US07792328 (85 worldwide citation)

A computer-implemented method, system, and program product includes a behavior processing system for capturing a three-dimensional movement of an operator of a vehicle, wherein the three-dimensional movement is determined by using at least one image capture device aimed at the operator, and identify ...


10
Michael Wayne Brown, Joseph Herbert McIntyre, Michael A Paolini, James Mark Weaver, Scott Lee Winters: Providing account usage fraud protection. International Business Machines Corporation, Mark S Walker, Amy J Pattillo, December 12, 2006: US07149296 (77 worldwide citation)

A method, system, and program providing identification usage fraud protection are provided. A context for a use of an identification via a communication line is detected at a fraud protection service. The context for use of the identification is analyzed in view of multiple previous uses of the iden ...