1
Yochai Konig, Roy Twersky, Michael R Berthold: Automatic, personalized online information and product services. Utopy, Lumen Intellectual Property Services, December 27, 2005: US06981040 (390 worldwide citation)

A method for providing automatic, personalized information services to a computer user includes the following steps: transparently monitoring user interactions with data during normal use of the computer; updating user-specific data files including a set of user-related documents; estimating paramet ...


2
Yochai Konig, Hernan Guelman: System and method of call classification with context modeling based on composite words. Utopy, Lumen Patent Firm, February 3, 2009: US07487094 (55 worldwide citation)

A system and method of automatically classifying a communication involving at least one human, e.g., a human-to-human telephone conversation, into predefined categories of interest, e.g., ÔÇťangry customer, etc. The system automatically, or semi-automatically with user interaction, expanding user inpu ...


3
Yochai Konig, Roy Twersky, Michael R Berthold: Automatic, personalized online information and product services. Utopy, Lumen Intellectual Property Services, January 15, 2008: US07320031 (27 worldwide citation)

A method for providing automatic, personalized information services to a computer user includes the following steps: transparently monitoring user interactions with data during normal use of the computer; updating user-specific data files including a set of user-related documents; estimating paramet ...


4
Yochai Konig, Roy Twersky, Michael R Berthold: Automatic, personalized online information and product services. Utopy, Lumen Intellectual Property Services, June 22, 2006: US20060136589-A1

A method for providing automatic, personalized information services to a computer user includes the following steps: transparently monitoring user interactions with data during normal use of the computer; updating user-specific data files including a set of user-related documents; estimating paramet ...