1
Harper Jonathan E, Pope Benjamin, Wavell Rufus, Barry Jeffrey, Myers William P, Paracha Bipin, Handerhan Patrick, Severson Eric, Foster Gary, Torrance John: Data integration system and method for presenting 360° customer views. Seurat Company, December 9, 2004: WO/2004/107094 (8 worldwide citation)

A data integration system and method collects and stores customer information from disparate information sources in real-time. The stored information can be retrieved and assembled for presentation to a user according to the role and/or security profile of the user. The customer information is prese ...


2
Buus Bryan, Gaz Randall, Malaher Tom, Muller Michael, Schwartz Keith: System and method for monitoring key performance indicators in a business. Seurat Company, COOLEY GODWARD, December 19, 2002: WO/2002/102097

A system for monitoring business performance indicators is disclosed for a network. The system comprises a data source having a predefined format with an agent (140) communicating with the data source where the agent translates the data into modified data. There is also a reaper coupled to the agent ...


3
Hein Trent R, Mcclain Ned: Algorithm for prioritization of event datum in generic asynchronous telemetric streams. Seurat Company, Hein Trent R, Mcclain Ned, NEUGEBOREN Craig A, September 19, 2002: WO/2002/073352

Systems, methods, and algorithms for prioritizing event datum received from a plurality of asynchronous telemetric streams (Fig. 1, 120). A historic learning algorithm (140, 150, 160, 170, 180) is utilized to prioritize event datum (250) based upon a current level of system status (230) and historic ...