1
Raymond J Mueller, Christopher K Neimeister, John R Counter, Michael P Marcus: Customer self-ordering system using information displayed on a screen. Management Information Support, Sheridan Ross & McIntosh, August 10, 1993: US05235509 (297 worldwide citation)

Method and apparatus are disclosed for facilitating self-ordering of items, particularly in a fast food environment. The apparatus includes a customer terminal having a display screen that is preferably a touch screen used by the customer during the self-ordering operation. The screen displays infor ...


2
Raymond J Mueller: Customer operable system for a retail store or fast-food restaurant having plural ordering stations. Management Information Support, Sheridan Ross & McIntosh, July 7, 1992: US05128862 (249 worldwide citation)

An integrated customer self-order microprocessor based system for the placement of orders, the filling of orders and the management of day to day operations in a fast food restaurant setting. The system includes one or more customer input stations, a cashier station, a manager station and a food pre ...


3
Raymond J Mueller, Christopher K Neimeister, John R Counter, Michael P Marcus: Suggestive selling in a customer self-ordering system. Management Information Support, Sheridan Ross & McIntosh, October 4, 1994: US05353219 (238 worldwide citation)

A customer self ordering system is provided for a retail sales store that reduces labor costs, increases efficiency, facilitates managerial tasks and improves customer service. The system provides one or more clusters, each of which is usually operated by a single employee. At least two customer ord ...