09344749 cites 29 patents.

Methods and systems are described herein for a media guidance application that generates for display content associated with preventing a user from terminating a service in response to determining, based on a biometric state of the user, that a user is likely to terminate the service. For example, in response to determining that a user is unhappy, not attentive, or bored when accessing content provided by the service, the media guidance application may generate for display discounts or other promotions for the service.

Title
Methods and systems for preventing users from terminating services
Application Number
14/502623
Publication Number
9344749 (B2)
Application Date
September 30, 2014
Publication Date
May 17, 2016
Inventor
Matthew Emans
Boston
MA, US
John Hoctor
Newton
MA, US
Agent
Ropes & Gray
Assignee
Rovi Guides
CA, US
IPC
H04N 21/40
G06Q 30/02
H04N 21/482
H04N 21/466
H04N 21/462
H04N 21/422
H04N 21/2668
H04N 21/81
H04N 21/258
H04N 21/2543
H04N 21/25
H04H 60/43
H04N 21/442
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