08078565 cites 4 patents.

Embodiments of the present invention address deficiencies of the art in respect to expert modeling in a KM system and provide method, system and computer program product for organically ranked knowledge and categorization for a KM system. In one embodiment of the invention, a method for organically ranked knowledge and categorization in a KM system can be provided. The method can include bookmarking answer content for a first end user of the knowledge management system, suggesting a set of categories previously associated with the answer content by other end users of the knowledge management system, and categorizing the bookmarked answer content with a category selected from the set of categories.

Title
Organically ranked knowledge categorization in a knowledge management system
Application Number
11/761776
Publication Number
8078565 (B2)
Application Date
June 12, 2007
Publication Date
December 13, 2011
Inventor
Hector C Torres
Billerica
MA, US
Sergio A Rubio
Chester
NH, US
Stefanie L Moses
Chester
NH, US
David M Heath
Windham
NH, US
Enzo Guadagnoli
Brookline
NH, US
David P Cokely
Portsmouth
NH, US
Robert L Cohen
Needham
MA, US
Vani T Chiganmy
Nashua
NH, US
Robert L Arseneault
Manchester
NH, US
Agent
Carey Rodrigues Greenberg & O Keefe
Steven M Greenberg
Assignee
Kana Software
CA, US
IPC
G06N 5/02
G06F 17/00
View Original Source