07254384 is referenced by 74 patents and cites 80 patents.

A system and method for providing multi-modal messaging for a wireless communication system. A wireless terminal is connected to a wireless access network, wherein the wireless terminal is capable of generating a voice request. A multi-modal message server is connected to the wireless access network for receiving the voice request generated by a user of the remote terminal. A voice recognition application is operable to identify words contained in the voice request. A response generation application uses the identified words to generate a response to the voice request. A unified messaging application is operable to interpret the response and generate a first and second response that is based on the contents of the response generated by the response generation application. The first and second responses are then transmitted to the wireless terminal in different communication formats.

Title
Multi-modal messaging
Application Number
10/263523
Publication Number
7254384 (B2)
Application Date
October 3, 2002
Publication Date
August 7, 2007
Inventor
Michael J Burgiss
Smyrna
GA, US
Eric A Portman
Norcross
GA, US
Michael L Gailey
Dunwoody
GA, US
Agent
Brinks Hofer Gilson & Lione
Assignee
Accenture Global Services
CH
IPC
H04M 11/10
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