07069228 is referenced by 146 patents and cites 55 patents.

The present invention is a software product that provides merchants that sell time-slot inventories tools to capitalize on the Internet revolution. The present invention enables the creation of web-sites for merchants with a built-in web-based reservation booking system. This offers customers the on-line benefits of access, selection and immediacy in making real-time reservation/appointments over the Internet. The software product also simplifies the merchant's booking process by providing a central web-based reservation/appointment management system that can be used for all bookings, regardless if made by telephone, by a walk-in customer, or by a customer via the Internet. The software product also provides the merchant with a powerful direct marketing tool. As a merchant uses the software product, user-customer profiles and demographics are captured in the database module, thus creating (in Web jargon) a “community” of customers specific to the merchant. The merchant is thus empowered, using the mail module, to directly communicate with its customer base, using customer profiles and demographics to create a highly targeted and effective marketing and promotional ad campaign. The software product also allows the merchant to auction off time-slot inventory over the Internet. Lastly, the software product enables the creation of Web “super-communities” consisting of the aggregate of all the individual merchant's customer-communities using the software product.

Title
Apparatus and method for an internet based computer reservation booking system
Application Number
9/302034
Publication Number
7069228 (B1)
Application Date
April 29, 1999
Publication Date
June 27, 2006
Inventor
Theodore C Chen
Santa Clara, 95050
CA, US
James W Rose
San Carlos, 94070
CA, US
Agent
James W Rose
IPC
G06Q 10/00
View Original Source