06839896 is referenced by 41 patents and cites 5 patents.

A system and method for providing conversational computing via a protocol for automatic dialog management and arbitration between a plurality of conversational applications, and a framework for supporting such protocol, in a multi-modal and/or multi-channel environment. A DMAF (dialog manager and arbitrator facade) interfaces with one or more applications, and a hierarchical DMA architecture enables arbitration across the applications and within the same application between various sub-dialogs.

Title
System and method for providing dialog management and arbitration in a multi-modal environment
Application Number
9/896057
Publication Number
6839896 (B2)
Application Date
June 29, 2001
Publication Date
January 4, 2005
Inventor
Thiruvilwamalai V Raman
San Jose
CA, US
Stephane H Maes
Danbury
CT, US
Jan Kleindienst
Kladno-Krochehlavy
CZ
Rafah A Hosn
Stamford
CT, US
Daniel M Coffman
Bethel
CT, US
Agent
F Chau & Associates
Assignee
International Business Machines Corporation
NY, US
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