06731625 is referenced by 483 patents and cites 38 patents.

A callback system is created utilizing a hybrid telecommunication system including a switched communication network and a packet transmission network. A call parameter database is stored in a memory. A call is received on the system. The call parameter database is accessed to determine at least one call parameter. The call is routed over the switched communication network and the packet transmission network based on the at least one call parameter. A plurality of service engines is provided, each configured to execute desired service logic utilizing expert system.

Title
System, method and article of manufacture for a call back architecture in a hybrid network with support for internet telephony
Application Number
8/795270
Publication Number
6731625 (B1)
Application Date
February 10, 1997
Publication Date
May 4, 2004
Inventor
Shannon R Orebaugh
Herndon
VA, US
Paul Litzenberger
Wilie
TX, US
Guido M Eastep
McKenney
TX, US
Assignee
MCI Communications Corporation
DC, US
IPC
H04L 12/66
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