The present invention discloses a system and a method for providing information to a communication device in response to a request for such service received from the communication device. The request may be in the form of a digits request trigger or short message service (SMS) origination message that is initiate from a wireless telephone. The digits request trigger and SMS origination request may be initiated when a user selects a menu option or it may be initiated using a microbrowser. The digits request trigger or SMS origination message is sent from the communication device to a wireless web information services gateway. The gateway retrieves the requested information from one or more sources. The gateway then forwards the retrieved information to the user via an SMS message or via a microbrowser message. The information may be formatted according to a preselected configuration that is stored in a user service information profile.