A twisted pair and/or coaxial cable fed, integrated residence gateway controlled set-top device provides a plurality of services. One service is lifeline service which may be provided over the coaxial cable via a cable modem of the integrated residence gateway or over the twisted pair facility. An integrated residence gateway is coupled to either or both of the coaxial cable or twisted pair and distributes the bandwidth facilities available over either service vehicle to customer devices including a set top box. A network service platform (NSP) is coupled to a cable facilities management platform (FNP) for providing services for cable television subscribers as well as telecommunication service subscribers such that an interexchange or telephone company would control the network services to the subscribers. The NSP architectural concept may permit the interexchange or telephone company to be the single service provider of information to subscribers on an equal basis.