06327570 is referenced by 210 patents and cites 32 patents.

A system and method of computerizing companies with customized individual addressable electronic direct marketing, self-service automation, and customer care support. The system contains a private network connecting product companies, manufacturers, stores, educational institutions, travel companies, medical providers, financial institutions, and many others to a specified individual customer. The connection is made to a personal agent device carried or worn by a participating consumer that contains local processing means with an interactive display, security features, optional camera, and wireless communications with the private network. Communications microchips can be placed on products that communicate product information upon interrogation with the personal agent. The invention also includes business professional units in communication with the private network and in-store local wireless communication between personal agents and the business professional unit.

Personal business service system and method
Application Number
Publication Number
6327570 (B1)
Application Date
November 6, 1998
Publication Date
December 4, 2001
Dian Stevens
488 Auten Rd., Hillsborough
Clifford Kraft
G06F 17/60
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