06301471 is referenced by 135 patents and cites 18 patents.

A method and system are disclosed for providing subscriber loyalty and retention techniques These techniques are suitable for mobile devices with small screens and limited keypad communication. This system and method allows mobile subscribers who have been identified as being likely candidates for churning, to efficiently, visually and interactively, review an offer for a mobile service plan better meeting the subscriber's needs. The subscriber can review and execute the offer using the display and interface of a mobile device.

Title
Online churn reduction and loyalty system
Application Number
9/184209
Publication Number
6301471 (B1)
Application Date
November 2, 1998
Publication Date
October 9, 2001
Inventor
Andrew L Laursen
San Mateo
CA, US
Cynthia N Dahm
Palo Alto
CA, US
Agent
Alan D Minsk
US
Joe Zheng
US
Assignee
Openwave System
CA, US
IPC
H04Q 7/20
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