This invention relates to a method and apparatus for aggregating customer information for a telecommunications system. Call information is received from the network and integrated with customer information which is stored in network databases. The customer information includes indicators which signify that particular customer applications that should be applied. One application can identify patterns of network usage, including the called number which receives a customer's largest volume of traffic, and applying a discount to all of the customer's calls that fit within the pattern. The network's processing system takes the integrated information and applies the indicated customer application at a call level. This process results in aggregated customer information.