06026375 is referenced by 384 patents and cites 12 patents.

A method and system that enables service providers to receive an order from a mobile customer, receive customer location information from a location determination system, and schedule the completion of the customer's order to coincide with the customer's arrival at a local facility able to satisfy the customer's order. In one embodiment, the mobile customer is associated with a tracking device connected to a mobile location determination system that determines the customer's location, which is then given to the service provider. The service provider uses the customer's location to determine a local facility that can satisfy the customer's order. The service provider transmits the order to the local facility and schedules the fulfillment of the order to coincide with the customer's arrival at the local facility. To further expedite the order, customers may pay electronically for the service in advance. The service provider also may maintain a database of customer transactions that can be used to determine customer preferences.

Title
Method and apparatus for processing orders from customers in a mobile environment
Application Number
8/987142
Publication Number
6026375
Application Date
December 5, 1997
Publication Date
February 15, 2000
Inventor
Frederick A Volk
Knightdale
NC, US
Walden B Crabtree Jr
Raleigh
NC, US
Anthony D Hall
Cary
NC, US
Agent
Finnegan Henderson Farabow Garrett & Dunner L
Assignee
Nortel Networks Corporation
CA
IPC
G06F 17/60
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