In a medical network management system (NMS) (20), health plan beneficiaries access a team of health care professionals over the telephone to help them assess their health needs and select appropriate care. The NMS (20) is implemented with an article of manufacture for use with a data processing system (13). A storage medium (15) has stored therein a medical provider information stored program (22) and a medical provider database (24). The medical provider database describes clinical services or procedures available from each provider by clinical codes or procedure codes. The data processing system (13) is configured by the medical provider information stored program (22) when executed by the data processing system (13) to use the clinical codes or procedure codes to identify a medical provider from the medical provider database for providing a specific medical service to a patient.