05627764 is referenced by 295 patents and cites 40 patents.

A rule based electronic messaging system with a facility for automatically running a user's rules under system control without need for user intervention or attendance, having a feedback mechanism which reports status relating to users automatically processed. System status reporting or feedback can be used for workflow administration or routing. A controller utility accesses a user-list-file with the user name of every "user" whose messages are to be automatically, periodically processed. Upon accessing the user-list-file, a user name is selected and that user's copy of the mail messaging facility is started. The controller runs that user's rules against that user's messages and effects processing of the messages accordingly. Status information is reported and rules can be invoked as a function of the status reporting. A dedicated rule server can be implemented wherein the feedback information is used for work flow administration.

Title
Automatic electronic messaging system with feedback and work flow administration
Application Number
771197
Publication Number
5627764
Application Date
June 9, 1993
Publication Date
May 6, 1997
Inventor
Eugene H Lee
Cambridge
MA, US
Jeffrey A Schutzman
Topsfield
MA, US
Agent
Hale and Dorr
Assignee
Banyan Systems
MA, US
IPC
H04N 1/00
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