In a user-interactive display-based telephone terminal, a user of the telephone terminal is provided easy access at the terminal to both local features and network-based features from a telecommunication switch. The user of the terminal reconfigures the terminal to a state wherein network based information is obtained by simply actuating any of the associated network-based keys. Similarly, the user of the telephone terminal reconfigures the terminal to a state wherein local information stored in the terminal is obtained by simply actuating an associated local key. The information selected, local or network-based, is displayed in the same location in an associated display on the terminal. The user of the terminal is therefore not provided with nor is he or she required to have knowledge of the location of a particular feature.