05333266 is referenced by 622 patents and cites 10 patents.

An Integrated Messaging System which integrates mail from a plurality of mail servers handling messages of different media types such as text, voice, facsimile, video and image. The IMS maintains the in-basket for all mail systems, eliminating the need to collect each type of mail separately. Any terminal interface, telephone or computer workstation can be used to collect, generate and act upon a message of any media type. Further, from the preferred system, the user can request another file server and its associated terminals to perform messaging services. The system includes a variety traditional E-mail and voice mail functions which can be used for any message. The IMS also includes synchronization means which checks to see whether the mail count in each in-basket is the same to guarantee that the same mail items are in each file server in-basket. An integrated messaging protocol is used to pass information between the file servers. It is designed in a generic manner to allow wide variety of foreign message formats at each of the respected media file server. For the majority of transactions, the protocol is independent of message body format, referencing only the message pointer or header.

Title
Method and apparatus for message handling in computer systems
Application Number
7/858918
Publication Number
5333266
Application Date
March 27, 1992
Publication Date
July 26, 1994
Inventor
Ronald Soltis
Wayne
NJ, US
Olga E Savastano
Bloomfield
NJ, US
Ronald J Salpietra
Novi
MI, US
Sarka Martinez
Boca Raton
FL, US
Michael Lucivero
Emerson
NJ, US
Daniel D Elena
Milford
NJ, US
Wade Boaz
Clifton
NJ, US
Agent
K A Seaman
J E Hoel
Assignee
International Business Machines Corporation
NY, US
IPC
G06F 13/00
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