An ordering terminal for videocassette program material including a keyboard, credit card reader, TV monitor and speaker and display board. The user can order videocassette program material from the terminal and can preview proposed selection before ordering. The terminal is in communication with a central processing station which in one embodiment of the invention provides complete processing of the customers order. In another embodiment of the invention, the terminal stores videocassette program material and dispenses the program material directly in response to a customer's order. Internal computer and control logic coordinate the functions of the various elements of the system. Videocassettes are returned either by mailing the videocassettes back to the central processing station or by providing a return slot in the terminal for receiving the videocassette after use.