Voicemail is received at a voicemail server and converted to an audio file format; it is then sent or streamed over a wide area network to a voice to text transcription system comprising a network of computers. One of the networked computers plays back the voice message to an operator and the operator intelligently transcribes the actual message from the original voice message by entering the corresponding text message (actually a succinct version of the original voice message, not a verbose word-for-word conversion) into the computer to generate a transcribed text message. The transcribed text message is then sent to the wireless information device from the computer. Because human operators are used instead of machine transcription, voicemails are converted accurately, intelligently, appropriately and succinctly into text messages (SMS/MMS).

Title
Method of providing voicemails to a wireless information device
Application Number
12/275235
Publication Number
20090170478
Application Date
November 21, 2008
Publication Date
July 2, 2009
Inventor
Daniel Michael Doulton
Agent
Mark David Fox Esq
CA, US
Assignee
SpinVox
IPC
H04W 04/12
H04M 11/10
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